Ungoverned Data Is Stalling AI, Partners Say

ANZ organisations whose AI projects are stalled by data problems can now buy records governance design and enforcement technology as one package. Sydney-based data governance vendor RecordPoint has signed records and information management consultancy Informotion as a delivery partner across both countries.

Informotion will design the governance and deliver implementations. That covers discovery of what an organisation holds, retention and disposal schedules "built to survive an audit", classification mapped to how a business operates, and ongoing support.

RecordPoint supplies the technology layer. Its platform enforces classification, retention, disposal, legal hold and privacy controls across systems a client already runs.

Both companies work on a manage-in-place model. Records and data are governed where they already sit, rather than migrated into a single repository.

The partners say they are targeting AI deployments that stall inside regulated organisations, where the obstacle is usually the underlying data rather than the technology.

"Every organisation we talk to wants to put AI in front of its people, and most find the hard part is the data they have been accumulating for 20 years," said Shane Parsons, CEO of Informotion.

"Managing that data in place spares them a migration programme they cannot afford and do not want. Our job is the governance design that makes it defensible."

Privacy reform and machinery of government changes

The companies point to two pressures on their market. The Federal Government is working on further Privacy Act changes. Measures under consideration include a right for people to have personal information deleted on request.

Departmental restructures and mergers across state and federal government are another trigger for agencies to understand and control what they hold.

"Government agencies and businesses in Australia and New Zealand are being asked to prove what they hold, and to do it quickly," said Jesse Edwards, APAC Sales Director at RecordPoint.

RecordPoint says more than 80 per cent of Victorian government departments now use its technology. It recently appointed Christian Lucarelli as Chief Revenue Officer as it moves into technology channel sales, and has launched a global partner program.

"That initial audit and streamlining process will help our customers and prospects get the most out of a RecordPoint integration, and in turn securely get the most out of any AI implementation," Lucarelli said.

Informotion has also had a busy year. It appointed Parsons as chief executive in September 2025, framing the move as a shift from specialist records consultancy toward Microsoft-focused transformation work.

In May it acquired the InTouch product suite from InReach Software. InTouch is a browser-based interface over OpenText Content Manager, the records system used across Australian and New Zealand government since the late 1980s.

In July Informotion was named in two ISG Microsoft Partner Ecosystem quadrants, alongside global systems integrators including Accenture, Avanade, Capgemini and TCS.

 

ANZ organisations whose AI projects are stalled by data problems can now buy records governance design and enforcement technology as one package. Sydney-based data governance vendor RecordPoint has signed records and information management consultancy Informotion as a delivery partner across both countries.

Informotion will design the governance and deliver implementations. That covers discovery of what an organisation holds, retention and disposal schedules "built to survive an audit", classification mapped to how a business operates, and ongoing support.

RecordPoint supplies the technology layer. Its platform enforces classification, retention, disposal, legal hold and privacy controls across systems a client already runs.

Both companies work on a manage-in-place model. Records and data are governed where they already sit, rather than migrated into a single repository.

The partners say they are targeting AI deployments that stall inside regulated organisations, where the obstacle is usually the underlying data rather than the technology.

"Every organisation we talk to wants to put AI in front of its people, and most find the hard part is the data they have been accumulating for 20 years," said Shane Parsons, CEO of Informotion.

"Managing that data in place spares them a migration programme they cannot afford and do not want. Our job is the governance design that makes it defensible."

Privacy reform and machinery of government changes

The companies point to two pressures on their market. The Federal Government is working on further Privacy Act changes. Measures under consideration include a right for people to have personal information deleted on request.

Departmental restructures and mergers across state and federal government are another trigger for agencies to understand and control what they hold.

"Government agencies and businesses in Australia and New Zealand are being asked to prove what they hold, and to do it quickly," said Jesse Edwards, APAC Sales Director at RecordPoint.

RecordPoint says more than 80 per cent of Victorian government departments now use its technology. It recently appointed Christian Lucarelli as Chief Revenue Officer as it moves into technology channel sales, and has launched a global partner program.

"That initial audit and streamlining process will help our customers and prospects get the most out of a RecordPoint integration, and in turn securely get the most out of any AI implementation," Lucarelli said.

Informotion has also had a busy year. It appointed Parsons as chief executive in September 2025, framing the move as a shift from specialist records consultancy toward Microsoft-focused transformation work.

In May it acquired the InTouch product suite from InReach Software. InTouch is a browser-based interface over OpenText Content Manager, the records system used across Australian and New Zealand government since the late 1980s.

In July Informotion was named in two ISG Microsoft Partner Ecosystem quadrants, alongside global systems integrators including Accenture, Avanade, Capgemini and TCS.