Computergate New Zealand has been appointed Authorised Service Partner by Kodak Alaris. Under the terms of the agreement, Computergate will deliver repair and maintenance services to Kodak Alaris’ customer base in New Zealand.

The appointment by Kodak Alaris as its Authorised Service Partner will also enable Computergate to fully support Kodak Alaris’ newly appointed distributor ACA Pacific.

“Repair and maintenance services is one of Kodak Alaris’ distinct competitive advantages,” said Ryan Smith, Kodak Alaris ANZ Service Manager.

“Our unique ability to serve customers around the world with responsiveness, technical accuracy and professionalism is unmatched in the sector. The company is ISO-9001 certified, we deliver industry-leading first-time fix rates, ensuring minimum interruption to our customers’ business, and we only use genuine repair parts. We will work closely with Computergate to offer service programmes that will meet and exceed customers’ needs.”

“Alignment with vendors who recognise that service is integral to the sales cycle is essential if we are to achieve growth in our third-party maintenance business,” said Mario Greco, Computergate CEO. “I am excited that Computergate is able to offer greater service capabilities by partnering with Kodak Alaris.”

http://www.computergate.co.nz/