Industry Insider

  • The government is hyping digitalised services, but not addressing a history of e-government fails

    In politics, when you have little to show for your achievements, you can release a “roadmap” for what will supposedly be achieved in the future. You can look on the bright side. Use phrases such as “ontology of capabilities”, and disregard a number of crashes, traffic jams, protests and policy detours. This is what we’re seeing with the national government’s Digital Transformation Strategy Update and subsequent planned two-year rolling roadmap, announced last week by Minister for Government Services Stuart Robert.

  • MessageXchange certified as first e-invoicing Access Point

    Experienced EDI gateway provider MessageXchange has been certified as the first Peppol Access Point service provider for e-invoicing in Australia and New Zealand. Peppol is a data interchange format initially developed in Europe that eliminates the need for hard copy or PDF invoices.

  • ​What is the impact of a poor data culture?

    In this article, I want to look at how a poor data culture can impact on staff in your organisation. Most of the articles I write focus on what you need to do to implement data governance, but I had such a great response to my post on why the data governance business case is so hard to get approved, that I thought it was worth delving a little bit more into the topic of poor data culture.  This could also be described as a lack of data literacy in your organisation.

  • Search Vs Discovery: How Are They Different?

    Google, Microsoft, et al continue to perfect their search engines – but too often search is not enough. The watchword today is “discovery” – where you don’t just search for information, but information finds you.

  • A Case Study of Automated Records Management in Government

    Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative.

  • Role of digital workers to jump by 50%:IDC

    The role of digital workers within organisations is expected to increase by 50% over the next two years as human-machine collaboration becomes more mainstream. This is according to research company IDC, which has surveyed 500 senior decision-makers in large enterprises for the White Paper, Content Intelligence for the Future of Work, sponsored by ABBYY.

  • ATO on board as PEPPOL authority

    Continuing the push to adopt the Pan-European Public Procurement On-Line (PEPPOL) technology standard for e-invoicing in Australia, the Australian Taxation Office (ATO) has been formally established as the Australian PEPPOL authority.

  • The government is hyping digitalised services, but not addressing a history of e-government fails

    In politics, when you have little to show for your achievements, you can release a “roadmap” for what will supposedly be achieved in the future. You can look on the bright side. Use phrases such as “ontology of capabilities”, and disregard a number of crashes, traffic jams, protests and policy detours. This is what we’re seeing with the national government’s Digital Transformation Strategy Update and subsequent planned two-year rolling roadmap, announced last week by Minister for Government Services Stuart Robert.

  • MessageXchange certified as first e-invoicing Access Point

    Experienced EDI gateway provider MessageXchange has been certified as the first Peppol Access Point service provider for e-invoicing in Australia and New Zealand. Peppol is a data interchange format initially developed in Europe that eliminates the need for hard copy or PDF invoices.

  • ​What is the impact of a poor data culture?

    In this article, I want to look at how a poor data culture can impact on staff in your organisation. Most of the articles I write focus on what you need to do to implement data governance, but I had such a great response to my post on why the data governance business case is so hard to get approved, that I thought it was worth delving a little bit more into the topic of poor data culture.  This could also be described as a lack of data literacy in your organisation.

  • Search Vs Discovery: How Are They Different?

    Google, Microsoft, et al continue to perfect their search engines – but too often search is not enough. The watchword today is “discovery” – where you don’t just search for information, but information finds you.

  • A Case Study of Automated Records Management in Government

    Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative.

  • Role of digital workers to jump by 50%:IDC

    The role of digital workers within organisations is expected to increase by 50% over the next two years as human-machine collaboration becomes more mainstream. This is according to research company IDC, which has surveyed 500 senior decision-makers in large enterprises for the White Paper, Content Intelligence for the Future of Work, sponsored by ABBYY.

  • ATO on board as PEPPOL authority

    Continuing the push to adopt the Pan-European Public Procurement On-Line (PEPPOL) technology standard for e-invoicing in Australia, the Australian Taxation Office (ATO) has been formally established as the Australian PEPPOL authority.