Even with iPhones, iPads, and other digital devices, forms, applications, cheques and documents are still widely used to collect data. While obtaining and leveraging this information from forms is a critical business differentiator, getting the data from documents continues to be a challenge, for many organisations, even in our digital age.

What’s a Records Manager to do when users across the organisation are uploading non-compliant scanned images to the corporate EDRMS?  In many cases this is occurring because the organisation has deployed multifunction devices (MFDs) and staff are making use of the inbuilt scan functionality.