Scanning & Capture

Imaging sinks paper blues during public floats

Telstra's float created the single largest time-based imaging project ever seen in Australia.

Singapore's growing EDM event

The EDM Expo is the major event in the Singapore region dedicated to imaging, workflow, groupware and records management.

Eastman Software awarded US$5.1 million contract

Eastman Software has announced it has been awarded a US$5.1 million contract from the US Social Security Administration.

Computron forms COOL business

Computron Software has formed a new line of business for its COOL product suite under the Computron corporate umbrella.

When information becomes knowledge

This issue looks at the integration of image databases and EDM solutions with new call centre technologies.

Intercept Info & the Registry of Births,

Comments from NSW Registry of Births, Deaths and Marriages and Intercept Information Solutions re the former's tender for an imaging contract.

Registrar provides background to tender

Letter from Trevor Stacey,Registrar, NSW Registry of Births, Deaths & Marriages, re an IDM article on the organisation's tender for an imaging contract.

Small to medium enterprises - the final frontier for information management

As the price-performance ratio of computing systems improves, applications for sophisticated information management are coming within the reach of the small to medium enterprise.

Call centres drive better information management

When a call centre is linked with an information management system, far greater levels of efficiency and customer service can be achieved.

Imaging delivers call centre efficiency

American Express achieved enormous efficiencies in its call centre through the integration of information management technologies.

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