Enterprise Applications

The February 2022 data breach of Australian Clinical Labs’ (ACL) Medlab Pathology business has resulted in the Office of the Australian Information Commissioner (OAIC) taking an action in the Federal Court.

A new report published today by Panintelligence, a provider of SaaS analytics software, indicates the extent of the AI rush in the SaaS (Software-as-a-Service) industry and warns that up to two-thirds of SaaS companies currently investing in AI could be training their models on poor quality data that undermine accuracy and could lead to unfair or discriminatory outcomes.

Shift Technology, a provider of AI-powered decision optimization solutions for the global insurance industry, has announced the integration of generative artificial intelligence (AI) functionality across its suite of products.

Infor has announced an Enterprise Automation solution, a set of Infor Operating Service (Infor OS) multi-tenant cloud services, built on Amazon Web Services (AWS), which are designed to help companies rapidly scale automation across their organizations by connecting data integration, artificial intelligence (AI)/machine learning (ML), and robotic process automation (RPA) capabilities into a single platform.

OpenText has announced the latest release of its Cloud Editions (CE) 23.4, which includes OpenText Aviator artificial intelligence (AI). Aviator empowers organizations to swiftly act on their data, make sharp decisions and evolve with intelligent tools that learn over time.

Microsoft has  announced the first A/NZ customers to access Microsoft 365 Copilot as part of the invitation-only global Early Access Program (EAP). These include AGL, Data#3, Bupa, NAB, Powerlink Queensland, Rest Super and Suncorp in Australia and BNZ, Beca and Genesis Energy in New Zealand.

In a recent Gartner, Inc. poll of more than 1,400 executive leaders, 45% reported that they are in piloting mode with generative AI, and another 10% have put generative AI solutions into production. This is a significant increase from a Gartner poll conducted in March and April 2023, in which only 15% of respondents were piloting generative AI and 4% were in production.

In a push to improve data transparency and safeguard privacy, the Australian government has set forth its intentions to overhaul the landscape of automated decision-making and data protection.

IT research and advisory firm Info-Tech has published its "Assess Infrastructure Readiness for Digital Transformation" blueprint which highlights factors organizations should consider to unlock the full potential of their infrastructure with a digital transformation strategy.

The National Roads and Motorists’ Association (NRMA), Australia’s largest member-owned organization, has chosen Informatica’s AI-powered data management cloud platform Intelligent Data Management Cloud (IDMC) to enhance customer engagement across multiple lines of business such as roadside assistance, travel, tourism and lifestyle services.