Document & Records Management

A Victorian water company is pushing its knowledge management application into its customer service division in an effort to increase customer satisfaction.

The New South Wales Department of Public Works and Services has chosen Objective and Tower Software as the first two in its suite of five records management software providers for NSW state agencies.

An American exhibition is the ideal place to see the future of document management, according to Mario Veronese, HPA's National Manager of information services. Xplor 2002 kicks off at the end of October in California, and Mr Veronese says ...

GIO insurance has announced that it is moving its workers compensation operation towards a paperless environment with the adoption of Tower Technology's IDM document management system.

Google the king of Internet search has released its latest enterprise search system, but the local market doesn't think Google has the answer.

An extra 150,000 more user seats will be added to the US Navy's massive intranet implementation that includes an Australian records management application. The deal is good news for EDS, whose past customers include WorldCom and United Airlines.

Office Information Australia will remain the primary distributor and supplier of iManage, legal and financial services document management, collaboration and knowledge management software. iManage had experimented with a regional area manag...

Lost productivity and knowledge management issues are the focus of a new application from GMB Research.

Tower Software will become one of the first records management vendors to embrace the Extensible Markup Language (XML) using a specialised application from German vendor Software AG.

New technologies and, more importantly, new concepts are going to change the way you go about your business.

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