Pacesetter Services & Information Proficiency team up for local Gov

Pacesetter Services has partnered with solution provider Information Proficiency to offer a range of services and solutions for Local Government. Pacesetter Services are experts in the Authority Enterprise Suite and Information Proficiency are specialists in Information Management and EDRMS.

Richard Love, Managing Director of Pacesetter Services declares “We know from experience that it is quite common for councils to have problems with integration and workflow between Authority and TRIM. We also know it is often a challenge to get problems resolved when having to deal with multiple providers. As a result we looked for a partner that had complimentary skills and services to address this.”

Lisa Read White, Managing Director of Information Proficiency added, “Pacesetter are experts with the Authority suite and Information Proficiency has the specialist knowledge to wrap around that capability to design and implement good Information Management. We have been working with Pacesetter to upgrade systems, improve and optimise existing installations, migrate unmanaged Authority data and refine processes for Local Governments across Australia.”

The Pacesetter and IP team will offer a range of services including:

Implementing and Optimising HPE TRIM, Records Manager, Content Manager, Control Point and other products.

  • HPE TRIM and RM upgrades
  • Extension solutions such as picture add-ins, document templates, and more
  • Corporate System Integration & MS SharePoint Integration
  • EDRMS Health Checks
  • EDRMS Training
  • Data Cleansing & NAR Cleansing
  • Migration of Unmanaged Authority Data
  • Process Automation
  • Reporting

Contact details for both organisations are:

Lisa Read White, Managing Director, Information Proficiency

Phone: 08 6230 2213


Richard Love, Managing Director, Pacesetter Services

Phone: 0466 786 856