Articles

Tourism WA tackles information challenge

In-house or outsourced, cloud or on-premise? Tourism WA, the State Government agency responsible for promoting Western Australia (WA) as a holiday and business event destination, went through the typical scenarios when questioning how to future-proof its information and records management systems. It has now completed an upgrade to HP’s latest version Records Manager 8 with the assistance of Information Proficiency, which has been providing a Records Management team since 2011.

Is your knowledge lost in information?

Have you ever asked a colleague for an answer to your question? If you're lucky, you knew who was going to have the answer. Chances are you sent them an email. Chances further, they will have it and they'll send you a reply saying, "Yes, here's the answer to your question." And six months later, that email is buried somewhere amongst your mass of emails.

An Industry at the nexus of CCM, ECM and Analytics

Customer communications for most organisations is no longer just about delivering paper to the mailbox and then archiving the files forever. For various reasons, organisations are now actively managing documents and the data they contain during the entire document lifecycle. To illustrate the point, I want to share with you areas that are intersecting in our industries today and why they are important to consider:

California healthcare system signs on for e-Signatures

As hospitals in the US move toward meeting Electronic Health Records (EHR) Meaningful Use requirements, they’re trying to eliminate as much paperwork as possible. To this end, Salinas Valley Memorial Healthcare System (SVMHS) is using Access’s electronic signatures solution at registration.

Colligo to open Australian office

SharePoint solutions provider Colligo is to open a new office in Australia in response to the 49% growth in partner business in the region from 2013 to 2014.

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