Articles

Putting customers at the centre of a digital transformation strategy

While most digital transformation projects are aimed at making internal workflows more efficient, it's important not to overlook their potential for having a positive impact on customers

We've moved to Office 365.  Should we keep our Exchange server?

After months of planning, preparation and migration efforts, you have finally moved from your on-premises Exchange 2010+ system to Office 365. Now you are thinking "do we need to keep our Exchange server(s)?" As with most services, the answer is "it depends".

Why Records Management and E-Discovery Are Adopting Content Federations

According to AIIM, most organisations have three or more repositories for their enterprise content, but the content in one repository rarely works together with content in another. In the off chance it does work together, it is usually through SharePoint with an enterprise content management (ECM) or a content services platform.

Worry Me, Natural Language Processing Doesn’t

The Newsweek headline screamed, “Robots Can Now Read Better Than Humans, Putting Millions of Jobs At Risk” . I nearly drowned laughing into my morning coffee. It was a slow news day?

14 signs that you need help with Data Capture and Reconciliation and where to start

Data capture and reconciliation at first touch point is one of the most effective ways to improve business operations and processes. It is a way to eliminate or minimize paper handling, initiate or trigger workflows for action sooner, efficiently use auto-classification tools, automatically start information governance controls, and immediately match information to ensure that only accurate data enters the corporate systems.

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