Articles

Document sprawl across multiple silos effect every organisation. According to AIIM, 52% of organisations have three or more document or content systems another 22% have five or more systems. Most of these content repositories don’t talk to each other forcing users to work across multiple applications to access the documents they need to perform their daily jobs.  This sprawl has resulted in additional costs and risks to these organizations.

Whether you’re aware of it or not, artificial intelligence (AI) has a ubiquitous presence in our lives today – think the personalised playlists on Spotify or the ‘Recommended for you’ lists on Netflix, both of which use AI to curate a selection tailored just for you. Now its presence is being felt in the area of document management, with AI and cognitive computing set to revolutionise the ways in which we store, archive, process and extract information.

The Australian government says it will work to progressively adopt electronic invoicing (eInvoicing) across all levels of government. Minister for Revenue and Financial Services, the Hon Kelly O'Dwyer MP, said embracing eInvoicing is a win-win situation, which will both improve government processes and help businesses.

Intelligent technologies broaden every sphere of business opportunity, including office work. Now, never-tiring digital employees – software robots – are entering into marketing, sales, accounting and HR.

The Auditor-General has launched another scathing indictment of record-keeping practice in the Australian federal government, following a wide-ranging investigation into the Australian Border Force (ABF), a mega agency created in 2015 through the merger of the border control functions of the Department of Immigration and Border Protection and the Australian Customs and Border Protection Service.

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