Industry Insider

Electronic invoices are starting to take over the world (one report estimates 30 billion e-invoices globally with annual growth rates of 10 to 20 percent), but they’re just the first step in modernising cumbersome financial processes.

Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering a broad set of avenues for knowledge to flow up, down, and sideways throughout the organization.

The average knowledge worker enjoys a measly five minutes of uninterrupted time and, once interrupted, half won’t even get back to what they were doing in the first place. Yet organizational expectations or social pressures make it hard to resist the urge to check incoming emails or text messages — pressing tasks be damned.

Canadian-based insurance litigation firm, Hughes Amys LLP, has replaced an outdated metadata solution with BigHand Scrub following a firm-wide Microsoft Office upgrade.

The University of Sydney is pursuing a multi-pronged strategy for capturing records from email systems, according to Records Manager May Robertson.

The American Bar Association (ABA) is undertaking a project to use Relativity ediscovery software to analyse data on cases to determine whether bias or other factors could have contributed to wrongful convictions.

An Inquiry by the Commonwealth Parliament’s Joint Committee of Public Accounts and Audit (JCPAA) has reported concern over failure of many Australian agencies to comply with minimum cybersecurity standards.

The School of Isolated and Distance Education (SIDE) based in Western Australia has significantly reduced its manual enrolments administration with a solution from Konica Minolta and FileBound.

The term ‘digitisation’ evokes a sense of total transformation and specifically for those organisations that have been in business for over 20 years, one where legacy systems or operational processes have been successfully transitioned into a state of binary form. The clear goal; improve efficiency and transparency of business activities for both clients and staff. 

A project by the Department of Planning, Lands and Heritage (WA) to digitise over 200,000 Crown Land information artefacts dating back to 1833 has been recognised at the annual Objective customer innovation awards.