Mercy Mental Health service in Victoria has signed a three year deal with software vendor Global Health to deploy its MasterCare electronic medical record (EMR) system along with the ReferralNet secure messaging platform and the ReferralNet e-switch enterprise integration broker.

Mercy Mental Health provides services to people in the western metropolitan region of Melbourne. It will represent Global Health’s second area mental health service in Victoria following the successful rollout of MasterCare EMR across the South West Area Health Service.

Out-of-the-box, MasterCare supports the Victorian state data capture and reporting requirements as well as a range of assessments. The subscription agreement will see the deployment of the company’s MasterCare Electronic Medical Record – a comprehensive electronic client management system designed to support multidisciplinary teams across various healthcare organisations and settings.

The subscription agreement includes the Company’s ReferralNet Secure Messaging platform and ReferralNet eswitch Enterprise Integration Broker with the full suite deployed on Global Health’s Cloud hosting service.

Mercy Mental Health is a 24-hour, seven-day-a-week mental health service which provides information, assessments, referrals and care for people at every stage of life. Services include a mental health triage hotline, emergency department and acute community mental health, psychiatric units at Werribee Mercy Hospital and Footscray Hospital, residential and subacute mental health facilities, community mental health services and a specialist perinatal mental health service.

Global Health CEO, Mathew Cherian, commented: “Mercy Health is an extremely well-regarded national healthcare organisation. Securing this contract enhances MasterCare’s reputation as the leading choice for organisations that support people with significant levels of disturbance or psychosocial disability due to their mental illness or mental disorder.

“The company looks forward to working with the team at Mercy Mental Health to maximise productivity and deliver improved patient outcomes for the people in the western suburbs of Melbourne.”