Telstra backs DocuSign

Telstra has announced a strategic investment in leading eSignature and Digital Transaction Management (DTM) provider, DocuSign.

Telstra will leverage the DocuSign platform internally to accelerate manual, paper-based processes and offer the technology as a product to Telstra business and enterprise customers later this year.

With DocuSign, customers simply upload a document, add the names and email addresses of the signers, place tags in the document where the signature, initial and dates are required, and then hit send – all within a secure online environment.

DocuSign transforms the way organizations of all sizes manage traditional paper based processes. Through its cloud-based platform, businesses can quickly, easily and securely collect and transact invaluable business information and sign documents anytime, on any compatible device.

Mark Sherman, Telstra Ventures Managing Director, said: “Telstra’s investment in DocuSign demonstrates our commitment to giving customers best-in-class technologies that can help them find new efficiencies, improve productivity, reduce costs and enhance customer service.

“Customers can now enjoy a faster, easier, flexible and secure transaction experience to collect client information and digital signatures on their compatible device connected to Australia’s best mobile network. The workforce is becoming increasingly mobile and the combination of Telstra and DocuSign gives businesses the agility to carry out day-to-day tasks quickly and efficiently on-the-go.

“Telstra also has plans to use DocuSign internally, helping us further digitalise our business to increase the speed of information processing and document transactions,” said Sherman.

DocuSign Chairman and CEO, Keith Krach, said: “Companies have automated processes leading up to and following the actual signature, but many still needlessly rely on pen and paper to transact business. It shouldn’t be this way and it doesn’t have to be this way for Australian businesses.

“Thanks to Telstra joining the DocuSign Global Trust Network as a customer, reseller and investor, local businesses can now ditch costly, time consuming paper-based processes and embrace a more productive digital future. DocuSign’s mission is to empower the world to keep business digital and the partnership with Telstra is another step towards transforming the way transactions are completed in Australia.”

DocuSign has more than 40 million users in 188 countries, with 40,000 new unique users joining the DocuSign Global Trust Network each day. More than 775,000 documents containing more than 3.5 million pages are DocuSigned every day, with 51% completed within an hour.

Electronic signatures are recognized as valid and legally binding in many countries around the world. In Australia, electronic signatures can be a valid way to execute many types of documents.