Industry Insider

  • NSW Digital Health Record Blowout Beckons

    NSW's Single Digital Patient Record (SDPR) project, one of the state government's largest technology initiatives, proceeded with a business case that failed to include critical integration costs and lacked evidence for operational expenses, according to the NSW Auditor-General.

  • Gartner: Governance Boosts AI Value Three-fold

    Organisations performing regular audits of AI systems are more than three times likely to achieve significant business value from their generative AI investments compared to those neglecting systematic evaluation, according to new Gartner research.

  • Optus fined over identity verification failures

    Optus Mobile has paid $A826,320 in penalties after scammers exploited vulnerabilities in its identity verification systems. The Australian Communications and Media Authority (ACMA) found Optus operating as Coles Mobile breached telco anti-scam rules on 44 occasions between 23 September and 23 October 2024.

  • Framing the Digital Health Investment and the Persistent Paper Trap

    Australia has made significant strides in digital health investment, championing electronic medical records (EMRs) and interoperability initiatives to create a more connected and efficient healthcare system. Yet, beneath the surface, an inconvenient truth persists: vast amounts of critical clinical information remain locked in paper records and siloed EMRs, stifling the promise of digital transformation.

  • FOI Commissioner Urges Proactive Release

    Freedom of Information Commissioner Alice Linacre has called on Australian Government agencies to shift their information management strategy from reactive to proactive publication. Her address to the Australian Government Solicitor FOI and Privacy Law Conference on 6 November identified proactive disclosure as the primary driver for achieving transparency, citizen trust, and democratic participation.

  • Australian firms targeted by ransomware groups

    OpenText Cybersecurity has released its annual ‘Nastiest Malware 2025’ report, naming the six most damaging malware groups impacting organisations globally. Four of the top groups had a significant presence in Australia over the past year, including Qilin, Akira, Scattered Spider, and ShinyHunters.

  • Holding Redlich Deploys AI Legal Drafting

    Law firm Holding Redlich has rolled out Lexis Create+, an AI–powered legal drafting solution integrated into Microsoft 365, across its Australia and New Zealand offices. The deployment represents a shift toward automation in legal document creation, following a staged training program for practitioners.

  • Dashboard Tool Maps Data Breach Landscape

    The Office of the Australian Information Commissioner (OAIC) has launched a new interactive dashboard that transforms how organisations access and analyse data breach statistics, revealing a 10% decrease in breaches for January-June 2025.