Industry Insider

  • Do eSignatures Really Improve the Customer Experience?

    We have seen and understood that customer experience ( and a digital one at that) and the overall experience economy is the current industrial revolution. Now and for the foreseeable future, CX is a key battleground and competitive differentiator.

  • Are You Ignoring Unstructured Organizational Data?

    Decision makers love data. But until recently, organizations have primarily relied on structured data—highly organized data sets that are easy to analyze. Unstructured data, like emails and text, don’t usually follow a predefined model or fit into relational databases. Therefore, a great deal of enterprise data is unstructured, but many organizations may ignore it completely because of the inherent difficulties of analyzing it.

  • NSW starts trial of Child Digital Health Record

    Entering a baby’s health records into a little blue book (in Queensland a little red book) has been a rite of motherhood for many years, but could be consigned to history with the launch of trials of a new Child Digital Health Record (CDHR) in NSW.

  • Back Office Hurdles Hit Local Government: KPMG

    A survey of Australia and New Zealand councils who attended KPMG’s public sector network’s local government transformation series in May 2019 has found that digital transformation is often ‘skin deep’, only implemented at the front end.

  • Visibility, governance and compliance among top challenges with digital transformation

    Data intelligence is the foundation of digital transformation—which means there’s a lot riding on the shoulders of today’s IT leaders. In addition to supporting business goals for speed and agility, they must ensure data is properly secured, governed and compliant. Yet this task becomes increasingly complex as the volume of data continues to explode in an ever-changing regulatory environment.

  • Overcoming the risks associated with never having to delete anything

    While the cloud has delivered massive cost and agility benefits for businesses in all industries, there is one counterintuitive challenge being created by the unlimited storage capacity it offers. Because businesses can access virtually limitless storage at a low cost, they no longer have to focus on deleting anything. This means businesses are unlikely to have deletion policies in place for the cloud.

  • PDF: The document format for everything

    PDF is one of the most widely used formats worldwide. Numerous companies use it to exchange information between business partners or in-house. PDF offers various possibilities – which is why the format is complex. Sometimes it is necessary to define stringent quality standards in order to guarantee interoperability.

  • Translating buzzwords: Digital Transformation

    Regardless of which industry you are in, when you are working at the leading edge of innovation you can’t help but be inundated with the latest jargon surrounding the emerging technologies. To make matters worse, there is often very little consistency or agreement around the definitions of these terms. 

  • How you see PDFs versus how a search engine sees PDFs

    PDF was originally developed as a printer-like file format. When you review a PDF file, you typically look at the document from inside a PDF viewer like Adobe Reader, and the PDF file ordinarily appears just as that file would print. PDF viewers such as Adobe Reader also give you the option to search for a word or phrase.

  • Do eSignatures Really Improve the Customer Experience?

    We have seen and understood that customer experience ( and a digital one at that) and the overall experience economy is the current industrial revolution. Now and for the foreseeable future, CX is a key battleground and competitive differentiator.

  • Are You Ignoring Unstructured Organizational Data?

    Decision makers love data. But until recently, organizations have primarily relied on structured data—highly organized data sets that are easy to analyze. Unstructured data, like emails and text, don’t usually follow a predefined model or fit into relational databases. Therefore, a great deal of enterprise data is unstructured, but many organizations may ignore it completely because of the inherent difficulties of analyzing it.

  • NSW starts trial of Child Digital Health Record

    Entering a baby’s health records into a little blue book (in Queensland a little red book) has been a rite of motherhood for many years, but could be consigned to history with the launch of trials of a new Child Digital Health Record (CDHR) in NSW.

  • Back Office Hurdles Hit Local Government: KPMG

    A survey of Australia and New Zealand councils who attended KPMG’s public sector network’s local government transformation series in May 2019 has found that digital transformation is often ‘skin deep’, only implemented at the front end.

  • Visibility, governance and compliance among top challenges with digital transformation

    Data intelligence is the foundation of digital transformation—which means there’s a lot riding on the shoulders of today’s IT leaders. In addition to supporting business goals for speed and agility, they must ensure data is properly secured, governed and compliant. Yet this task becomes increasingly complex as the volume of data continues to explode in an ever-changing regulatory environment.

  • Overcoming the risks associated with never having to delete anything

    While the cloud has delivered massive cost and agility benefits for businesses in all industries, there is one counterintuitive challenge being created by the unlimited storage capacity it offers. Because businesses can access virtually limitless storage at a low cost, they no longer have to focus on deleting anything. This means businesses are unlikely to have deletion policies in place for the cloud.

  • PDF: The document format for everything

    PDF is one of the most widely used formats worldwide. Numerous companies use it to exchange information between business partners or in-house. PDF offers various possibilities – which is why the format is complex. Sometimes it is necessary to define stringent quality standards in order to guarantee interoperability.

  • Translating buzzwords: Digital Transformation

    Regardless of which industry you are in, when you are working at the leading edge of innovation you can’t help but be inundated with the latest jargon surrounding the emerging technologies. To make matters worse, there is often very little consistency or agreement around the definitions of these terms. 

  • How you see PDFs versus how a search engine sees PDFs

    PDF was originally developed as a printer-like file format. When you review a PDF file, you typically look at the document from inside a PDF viewer like Adobe Reader, and the PDF file ordinarily appears just as that file would print. PDF viewers such as Adobe Reader also give you the option to search for a word or phrase.