EMC has taken the shrink-wrapping off its new VoIP and IP telephony solution, pronouncing it the most comprehensive solution for managing VoIP infrastructure.
The communication problems that plagued Skype last week have officially put down to a bug in the company’s system recovery code coupled with Microsoft’s patch Tuesday software updates.
Skype’s VoIP service is taking a public beating following a 24 plus hour service outage late last week that left many of its customers scowling and no doubt brought expansive smiles to the faces of traditional telecommunications operators.
After introducing its RFID file tracking system QuickMaps a few months back, FileTrail has announced an update to its FileDetector software to help law firms track down missing files.
A new Asia Pacific study has found that while businesses are coming under increasing pressure to offer online support alongside call centre services, only one in four contact centres have made progress to do so.
After announcing a partnership some two years back, Sun and Google have finally made some moves with Sun announcing that its StarOffice software suite is now being offered as part of Google’s software download service.
According to the Australian Information Industry Association (AIIA), technology is transforming Australia’s agricultural landscape with RFID tags and global positioning systems bringing new levels of precision to farming, solving tradition...
