Enterprise Applications

Since Microsoft announced it will soon end support for Office 2013, some IT administrators are scrambling to upgrade. Others are not. IT administrators who practise software lifecycle management have already identified, scheduled and implemented necessary upgrades.

AYR, a company specializing in Intelligent Document Processing (IDP) and Intelligent Automation, has announced the launch of the 3.0 version of its patent-pending Intelligent Document Simulator (IDS). IDS is claimed to solve two of the most significant challenges in the industry: the scarcity of training data for customer use cases and the ever-evolving formats and layouts of business documents.

Artificial intelligence (AI) research and deployment company OpenAI recently announced the official launch of ChatGPT, a new model for conversational AI. According to OpenAI, the dialogue provided by this platform makes it possible for ChatGPT to “answer follow-up questions, admit its mistakes, challenge incorrect premises and reject inappropriate requests.”

​Lately we notice a strong proliferation of diverse classification and extraction technology providers that base their service offering solely on Artificial Intelligence (AI). Based on various AI algorithms their claim is to extract all meaningful data from documents without any human intervention.

​chatGPT is a remarkable tool, able to provide detailed answers and generate seemingly competent essays, prose and even poetry, legal and medical advice and software code from a simple natural language query. We asked it to solve some of the fundamental challenges of information and records management, which it was happy to do, with some qualifiers from SAM.

Esri has joined the Overture Maps Foundation, a collaboration founded by Amazon Web Services (AWS), Meta, Microsoft, and TomTom. Overture’s mission is to create reliable, easy-to-use, and interoperable open map data.

Expert.ai has debuted new features for its Natural Language (NL) platform enhancing purpose-built natural language processing (NLP) workflow support. By employing a hybrid approach that combines NL techniques – including machine learning and knowledge-based, symbolic AI – the expert.ai Platform gets the most out of unstructured data, like text in documents, applications and tools, to enable organizations create new business models, accelerate time to value and optimize processes.

UK-based digital ID verification company OCR Labs Global has announced a partnership with fyio, an app designed to navigate life and securely share the important documents that underpin it. OCR Labs Global customers include Westpac, the Australian Government, Vodafone, ZIP, BMW and ANZ.

ChatGPT has taken the world by storm. Within two months of its release it reached 100 million active users, making it the fastest-growing consumer application ever launched. Users are attracted to the tool’s advanced capabilities – and concerned by its potential to cause disruption in various sectors. A much less discussed implication is the privacy risks ChatGPT poses to each and every one of us. Google has unveiled its own conversational AI called Bard, and others will surely follow. Technology companies working on AI have well and truly entered an arms race. The problem is it’s fuelled by our personal data.

According to ISACA’s Privacy in Practice 2023 research report, a web of complex and ever-evolving data privacy regulations - including strengthening of Australia’s online privacy legislation - is having an impact, with less than half of respondents in Australia and New Zealand finding it easy to understand their organisation’s privacy obligations.

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