Enterprise Applications

The RPA Buying Patterns of Enterprises

More and more companies are under pressure to adopt digital strategies to leverage greater profits, drive high levels of customer satisfaction, and maintain footing in competitive marketplaces. And one of the key measures to adjusting to this ever-changing world of digitization is taking advantage of automation platforms. As such, consumer investments into one of these technologies — robotic process automation (RPA) — will increase to $US1 billion within the next two years.

Finance puts industry off-side with EDRMS lockout

Australia’s Department of Finance has put EDRMS adoption by non-corporate Commonwealth agencies on hold until 30 June 2019 while it completes a pilot rollout of its own in-house cloud records management solution. The decision has upset the vendor community and seemingly jeopardises The Digital Continuity 2020 policy championed by the National Archives of Australia (NAA).

Redman Solutions to deliver Local Government websites in partnership with CivicPlus

Redman Solutions has announced a partnership with US-based local government website design and hosting specialists, CivicPlus.

M-Files enlists FileFacets to Unlock Information in Business Systems

M-Files Corporation has announced a partnership with FileFacets, a data discovery and enterprise analytics company that also develops data connectivity and migration technology.

Not-for-profit sector struggling with IT

A major survey shows more than half of respondents in the disability sector report that their IT systems don’t work well for their staff and management.

Slow Advance in Data and Analytics says Gartner

A worldwide survey of 196 organisations by Gartner, Inc. showed that 91 percent of organisations have not yet reached a "transformational" level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years.

How Machine Learning Can Raise the Bar in Customer Service

Machines are exceptionally good students. We can see that in the rapid and widespread adoption of machine learning — also known as auto-learning — to automate and improve the collection and processing of large amounts of data. A version of artificial intelligence, machine learning refers to the ability of computers to adapt and learn new things without having to be specifically programmed with new software.

Tighter links to Critical Business Apps in latest release of FileBound

Upland Software has announced a new release for its FileBound workflow automation solution. The latest release focuses on content availability, performance and reliability, security, and enhances the day-to-day interaction between FileBound and an organisation's everyday line-of-business applications.

Putting customers at the centre of a digital transformation strategy

While most digital transformation projects are aimed at making internal workflows more efficient, it's important not to overlook their potential for having a positive impact on customers

Worry Me, Natural Language Processing Doesn’t

The Newsweek headline screamed, “Robots Can Now Read Better Than Humans, Putting Millions of Jobs At Risk” . I nearly drowned laughing into my morning coffee. It was a slow news day?

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