Document & Records Management

Earlier this year, an investigation undertaken by the Office of the Information Commissioner (OAIC) found that the Pound Road Medical Centre did not take reasonable steps to destroy or permanently de-identify personal information when it stored patient health records in a garden shed during renovations. The shed was subsequently broken into and the sensitive data was compromised, the majority of which was at least 11 years old and related to approximately 960 people who ceased to be active patients.

Australia's cultural institutions risk losing their relevance if they don't increase their use of digital technologies and services, according to new research from the CSIRO.

At some point, every specialist must complain about how their colleagues and clients “just don’t understand” what they do. But a particularly common version of this complaint today is the “recordkeeper’s lament”: Why don’t IT projects take record keeping requirements into account with new systems? How will we find records from these systems in 10 years time? Don’t these people know we are subject to record keeping legislation?

An ABBYY  FlexiCapture data capture solution is delivering significant savings in staff time for Registered Training Organisation PARASOL, a provider of First Aid and Occupational Health and Safety training through a network of 300 third-party co-providers across Australia. 

One of the recurrent themes at record keeping events is the frustration the record keeping community expresses at not having “a seat at the table”. I used to shift a little uncomfortably in my own seat because much of the frustration was directed at “IT people” like me.

Top Image Systems (TIS), developer of the eFLOW capture and workflow platform, has announced the launch of TIS Australia and the establishment of a new regional office.

Of employees using file sync and share tools at work, 89% are using consumer products, and only 9% of the information workers using this technology are satisfied with the commercial offering given to them by the corporate IT department, according to global analyst firm Ovum.

A manager at The Construction, Forestry, Mining and Energy Union (CFMEU) NSW Branch has admitted ordering a purge of email following receipt of a Notice to Produce from the Royal Commission into Trade Union Governance and Corruption.

Targetting law firms with a new document management and collaboration solution, Microsoft has previewed Matter Center for Office 365 at the International Legal Technology Association (ILTA) annual conference.

Nikec Solutions has launched Binder Express, a light version of its Professional   electronic ring binder designed to allow individuals and businesses of all sizes to take their first steps in using digital ring binders and improve the way they work with electronic documents. 

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