Document & Records Management
A three year, $A5.4M program to implement electronic record-keeping at the Department of Health has failed to provide “an effective and efficient records management system which delivered identified business needs,” according to a report by the Australian National Audit Office.
This scathing ANAO Audit of Australia’s Health Department highlights many issues of concern, however it does seem to embody a fundamentally old school interpretation of record-keeping which places documents at its foundation.
Akumina is a US developer whose InterChange software platform aims to make it easier for businesses to build adoptable digital experiences on SharePoint. Version 2.5 of InterChange, unveiled at the SharePoint Fest Show in Chicago, includes significant enhancements to InterChange's content authoring, site management and workflow capabilities.
I read an article recently about how the paperless push in the Victorian Government was apparently failing. My immediate thought was “not surprised” given the way most organisations (including government agencies) approach the transition to a paperless office.
More than half of organisations surveyed by AIIM (Association for Information and Image Management) for a recent report on data governance have had data-related incidents in the past 12 months, including 16% suffering a data breach.
New Zealand information and knowledge management solution provider Information Leadership was awarded ICT Vendor of the Year at the recent Annual Association of Local Government Information Management (ALGIM) Awards. The company was nominated by the Upper Hutt City Council which has recently implemented an electronic document and records management system and intranet SharePoint solution.
TechnologyOne has announced the integration of Office 365 with the TechOne Enterprise Content Management (ECM) solution at Microsoft’s 2015 Connect Conference in New York.
Before anything else, make sure you instil the following message into your company's culture and never, ever forget it: The purpose of documentation is to transfer the right information to the right people at the right time. Anything that interferes with this objective is at best a waste of time, at worst downright dangerous.
Working across a number of industries over the last few years it always surprised me that Big Data projects either struggle with meeting records management requirements or ignore them altogether. My surprise comes from the fact that not only is Records Management a compliance practice, but it is one that can literally pay for itself.
Most documentation goes unread, for good reason: most documentation isn’t worth reading. It is rare to find an organisation where the documentation isn’t a shambles. Most often, you find a mess of documents that are badly written, incompetently edited, at least partly out-of-date, inconsistent, and boring.
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