New research has revealed that the majority of organizations do not have a coherent long-term strategy for their vital digital information even though virtually all of them (98%) are required to keep information for 10 years or longer. Further, while 97% of information professionals understand the need for a specialised approach to these assets, only 11% are storing them in systems specifically designed to ensure long-term protection and access. This gap has economic, legal, and business competitiveness implications.

For a great many organizations email is the part of the information resource that is in greatest need of improved management.  Emails can be an important part of the documentation trail for transactions, yet are often ‘managed’ by having users save them in private folders within their Outlook mailboxes.