Industry Insider

  • Qld records "stuff-up" threatens Fitzgerald witnesses

    A major government record-keeping "stuff-up" has resulted in sensitive documents from the 1980s Fitzgerald Inquiry into Queensland Police corruption being mistakenly made available to the public. These records potentially identify secret witnesses, anonymous testimony and criminal allegations.

  • Esker forecast is Cloudy but Fine

    Eric Bussy is VP Product Management & Marketing at Esker, one of the world's leading providers of document automation solutions for inbound and outbound processes ranging from customer and supplier invoices, dispatch notes, sales orders and purchase orders to remittance advices. As the man responsible for the development of products, services and solutions at the multinational, IDM asked him what it’s like to steer a course through such a diverse landscape today where companies need everything from  cloud based data exchange to physical delivery by post and fax, via both on-premise and cloud platforms.

  • Kathmandu’s trek to SharePoint

    The job of managing a large and growing store of marketing images led camping and outdoor apparel firm Kathmandu towards a SharePoint solution using Equilibrium’s MediaRich platform.

  • Sharing the secrets of SharePoint success

    SharePoint is moving beyond its traditional strengths in collaboration and content management, also emerging as a custom application platform and business intelligence tool for data analysis, according to users profiled at the upcoming SharePoint 2013 Conference in Sydney (April 10-11)  and Auckland (April 16-17).

  • Tapping the Benefits of Text Mining for Fraud

    Text analytics can bridge the gap between structured and unstructured data, opening up the benefits of text mining for fraud detection. As more and more insurers leverage analytical techniques for detecting suspicious claims, the benefits of text mining are becoming more apparent.

  • University deploys OpenText ECM in Hong Kong

    Hong Kong Polytechnic University (PolyU) will implement OpenText Enterprise Content Management (ECM) to control the costs and risk associated with the growing volume and velocity of content being produced and published in the enterprise. With OpenText's ECM solution, Hong Kong Polytechnic intends to gain better control over its content, ensure greater data integrity, and address its growing data needs.

  • Nuance demonstrates data extraction for health records

    Nuance Communications has demonstrated at a US medical convention a workflow for extracting discrete data from paper records and automatically populating appropriate fields in medical documents. This solution conforms to document management standards required for US federal government funding programs designed to kickstart the transition to electronic health records.

  • HP wants bigger share of A/NZ BPO market

    Hewlett-Packard’s (HP) Enterprise Services division (the former EDS business acquired in 2008)  is looking to lift its profile in business process outsourcing (BPO) in Australia and New Zealand with a new offering called AutoFlow.