South Africa health insurer takes TIS eFlow to task

Top Image Systems has successfully delivered a mailroom solution to a leading health insurance company in South Africa. The new customer uses TIS' eFLOW to index and classify more than 25 million documents received annually and to convert them into electronic records.

TIS' eFLOW captures and extracts data from more than 280 types of documents that the customer receives by mail, fax and electronic means. The resulting data and images are exported into a workflow application and a content management repository for archiving. The solution is fully integrated through web services into the organization's CRM software.

TIS' eFLOW enables the customer to achieve a 70% increase in productivity, a shorter processing cycle and improved customer care.

TIS recently announced an additional achievement for its mailroom solution at Generali Group, the third largest insurance company in Europe.

"We are very pleased to have been selected by this major insurance company. Our eFLOW mailroom solution is well suited for handling the company's extensive requirements, while ensuring a rapid ROI," said Mr. Gelb, Executive VP of TIS.

"This deal is additional proof of our superior ability to support multinational customers' needs for improving the effectiveness and efficiency of document handling processes and cut operational costs."