Enterprise Applications

Box, Inc. has announced a new plugin for Microsoft’s next-generation AI workplace tool, Microsoft 365 Copilot. In addition, Box announced updates to its integrations with Microsoft 365 that provide joint customers with enhanced features for sharing, editing, and collaborating within Microsoft Teams as well as Office products including Word, Excel, and PowerPoint.

A national body to monitor and audit automated decision-making in government has been recommended by the Royal Commission into the Robodebt Scheme. The findings of the Royal Commission, which run to over 1000 pages, include major criticisms of the scheme and 57 recommendations for the government and the public sector.

Mindbreeze has added the ability to leverage innovations in Generative AI for sensitive enterprise data securely within its Knowledge Management solutions. Advanced Large Language Models (LLM) combined with Mindbreeze InSpire provide natural language processing, text generation, and data security.

Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?

Financial institutions across Australia are finally waking up to the reality that cyber security threats and attacks are constantly evolving, and the bad actors behind them are relentless. Not only this, but they are becoming more and more sophisticated and advanced in terms of what they will use to launch a cyber attack. 

It strikes me as paradoxical that businesses feel very secure in using artificial intelligence to let people know, for example, when it is safe to make a lane change at 100 kilometres per hour, yet they are reticent to use the same technology to classify and manage information through its lifecycle. Artificial Intelligence is used almost every minute of every day, in nearly every smart device we own. 

70% of executives believe that generative AI will enable organisations to widen the scope of the roles of knowledge workers, according to a Capgemini survey of 1000 business across 13 countries.

Ripcord and Oracle have announced a partnership that combines Ripcord's Document Intelligence as a Service (DIaaS) with Oracle ERP products, promising to transform the way companies manage their documents and activate their data.

The newly-released expert.ai Platform for Insurance powers underwriting and claims solutions so that insurers can use natural language processing to eliminate documents from review cycles, extract needed data and prioritize which submission or claims need an expedited review or to be assigned to a senior adjuster based on complexity.

Indico Data, a developer of intelligent intake solutions for unstructured data, has announced the launch of its integration with Microsoft Azure OpenAI Service. This extends Indico’s Enterprise Large Language Model (LLM) capabilities using the latest in generative artificial intelligence (AI).

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