Engineering teams running AI agents in production have a new way to see what those agents are actually doing, after observability vendor Honeycomb introduced a set of agent-focused features built on OpenTelemetry standards rather than proprietary SDKs.

Enterprises rolling out artificial intelligence faster than they can govern it now have a new option from data catalogue vendor Alation, which has introduced Alation AI Governance, a system of record for AI models, agents and tools.

A persistent barrier to Microsoft 365 Copilot adoption in enterprise environments is the volume of unstructured file data that sits outside the system's reach - project files, engineering drawings and records stored in hybrid cloud file platforms that Copilot cannot natively query. Panzura's new product targets that gap directly.

Poor data quality is a leading reason AI initiatives stall in production. Enterprise teams using ServiceNow will now see data quality scores directly on assets in its Data Catalogue, before those assets power AI models or business decisions.

ServiceNow used its annual Knowledge 2026 conference in Las Vegas on 5 May 2026 to announce a sweeping expansion of its AI platform, positioning the company as the central governance and execution layer for all enterprise AI agents - regardless of vendor.

Sage has announced a new generation of AI agents for finance, HR, and operations workflows, led by the Sage Intacct Finance Intelligence Agent - a tool that allows users to interact with financial data using natural language and prepare tasks such as payment reminders and approvals within existing workflows.

Duck Creek Technologies has launched an insurance-specific agentic AI platform designed to deploy, orchestrate, and govern AI agents across property and casualty workflows - targeting what Boston Consulting Group estimates could represent up to $80 billion in annual industry impact in the United States alone.

Enterprises seeking governance guardrails around AI automation have a new option from Appian, which has added Model Context Protocol (MCP) integration and AI-assisted spec-driven development to its process platform.

Cloudera has released a set of updates to its hybrid data and AI platform that extend vendor support through 2032, introduce on-demand cloud bursting, and add automated query optimisation for Apache Iceberg table formats.

Hyland has released a set of AI-driven product updates targeting accounts payable, SAP S/4HANA, and Workday Student integrations, alongside platform-wide enhancements to its Content Innovation Cloud.