Document & Records Management

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Australia has witnessed a lot of discussion of the brave new world of Government 2.0, but there has been little attention paid to the real benefits of introducing electronic invoicing by…

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Australia has witnessed a lot of discussion of the brave new world of Government 2.0, but there has been little attention paid to the real benefits of introducing electronic invoicing by…

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NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.

Service First…

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NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.

Service First…

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Research published by ContactBabel, the UK contact centre industry analysts, reveals that email interactions there now account for 10.2% of all customer-to-business communications, with 86% of…

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Research published by ContactBabel, the UK contact centre industry analysts, reveals that email interactions there now account for 10.2% of all customer-to-business communications, with 86% of…

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Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.

These new team members will primarily focus on development, software quality…

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Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.

These new team members will primarily focus on development, software quality…