IDM November/December 2005

Managing Grey Matter

Greg McNevin discovers the who, what, when, where, why and how of knowledge management.

Document Management

Tasmania's Launceston City Council races towards a single point of access for key documents. Stuart Finlayson reports from the finish line.

Cover story - Gambling with Compliance

Are the costs of complying with the single, clearly-defined corporate governance law that outlines your liabilities for record storage and recovery outweighing the benefits? This is the wager being placed by many Australian companies. Conni Christensen and Tim Smith put the cards on the table.

Eyes On The Skies

No-one needs to be reminded of the importance of air traffic control, but with the amount of information that passes through an organisation such as Airservices Australia, which has 26 air traffic control towers, it is essential that the people who control the technology have an extremely reliable system in place. Rodney Appleyard reports on how Airservices Australia has gone to great lengths to make sure we do not need to worry about them being in control of information related to highways in the skies

Risky Business

Australian legal experts are calling for organisations to be more aware of their electronic document and records management systems so that they can avoid falling foul of a plethora of legal Acts that could easily catch them out for being non-compliant. Rodney Appleyard reports on why this need to keep track of every document and email is increasing all the time, and how organisations can make sure they are better equipped to avoid being caught out in court

Prized Print Partnerships

After the spending bonaza that was Y2K, the IT industry felt the pinch in the intervening years. Organisations were forced to tighten their belts and make big reductions in their IT spend. Now that five years has elapsed since tech vendors gorged on the feast of panic buyers, almost every aspect of companies' technology budgets have been scruitinised and rationalised. But one technology area that has largely escaped fiscal scruitiny is imaging and printing. Why? The reasons are varied, but as Stuart Finlayson finds out, it is beginning to change and hardware vendors are actually helping organisations keep their spending down.

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