IDM May/June 2009
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Google promises a new Wave of messaging
David Banes explores the impact of Google's new browser-based platform that will handle email and instant messaging (IM) as well as wiki-type documents and blog content like photos. David Banes is Co-Founder and CEO of Cleartext (www.cleartext.com), an Australian company that delivers messaging and social networking solutions as SaaS (Software as a Service). David also sits on the Board of Directors at the XMPP Standards Foundation (XSF). He blogs at http://davidbanes.com
Imaging industry wake-up call
Heavyweights of Australia's document automation industry assembled in Sydney in June for the ReadSoft Partner Forum event, including Australia's leading outsourcing bureaus and ERP consulting firms. IDM reports on the proceedings.
NSW Health’s $100M electronic records management (eRM) initiative
Explore how clinical and clerical staff at St George Hospital are pioneering the latest Electronic Medical Record (eMR) clinical system for NSW public hospitals, developed as a joint initiative between NSW Health and US healthcare IT supplier Cerner Corporation.
How to avoid collateral damage by metadata misadventure
Beneath the apparently innocent letter or spreadsheet you have released into the wild lies a potentially catastrophic under layer of revealing metadata that contains information you may not wish to share with all and sundry. IDM outlines strategies to avoid embarrassing disclosures.
The generational challenge of Enterprise 2.0
Leanne Fry, former knowledge manager at AMP and now practice lead for Communications and Collaboration at e8 Consulting, understands the challenges of Enterprise 2.0.
Building a Knowledge Management Toolkit
How do you go about transferring knowledge from one part of an organisation to another? For example, from a technical product management group to a business-to-business sales force? In traditional organisational structures, we often separate content management, intranet, communications and learning into separate silos. Yet all of these areas provide tools that assist in this knowledge transfer – the desired end result is an informed audience. Keith De Larue explains the central element of the KM toolkit is a knowledge library. In order to ensure that the target audience has easy access to all needed information, a single, central repository that includes all required content is important. This library should be capable of storing audio and video, as well as conventional documents, to ensure that all audience needs and learning styles can be catered to from a single source. The content needs to be reliable, accurate and up to date.
How to sell MOSS to the boss
Looking to introduce a new information management system to your company, with your sights firmly set on the Microsoft Office SharePoint Server (MOSS) platform? Unique World's Jane Headon demonstrates how to make a compelling business case.
Adding the human touch to SharePoint
Ivan Wilson explains how to make SharePoint a centrepiece of your KM strategy by making it easy for staff to record their experiences.
Sharepoint vs. Wiki
James Dellow looks at the best enterprise option when it comes to social computing, Is it SharePoint or Wiki?
Fremantle Ports wins hearts and minds with Trim
The busy port of Fremantle, a critical piece of infrastructure for Western Australia that handles more than $A25 billion in trade annually, has undertaken a lengthy KM evolution. Business Information Manager Debbie Cutts charts the course it has followed.
A club at the IT crossroads
David Higgins, Financial Controller for the Blacktown Workers Club, looks at the unique challenges of managing IT and information strategy for this Sydney institution.
INVOICE PROCESSING
AP automation at the Salvation Army
Over the past 10 years, The Salvation Army Eastern Territory has evolved a state-of-the-art accounts payable department that handles the centralised processing of invoices and documents submitted to 400 separate sites across Australia. It is now getting great efficiencies from an Accounts Payable automation platform established to centralise the processing of over 17,000 invoices a month.
Cover Story - Orica’s Procure to Pay revolution
Invoice Processing Manager Ciaran Mara reflects on the massive project to implement a new AP automation platform at Orica's Shared Services facility in Melbourne. One of Australia's largest industrial conglomerates, Orica has implemented the ReadSoft Accounts Payable (AP) automation solution across separate SAP platforms for three different businesses: Orica Mining, Orica Chemicals & Corporate and Orica Consumer Products (the Dulux, Selleys and Yates brand). The implementation at Orica's Australian operation is being watched closely for a potential to roll it out around the globe. Orica is an Australian company that operates on a world scale, with a presence in around 50 countries.
Placemakers (NZ) outsources AP headaches
New Zealand hardware chain PlaceMakers has turned to Speedscan to provide an accounts payable workflow solution.
PlaceMakers is the trading name of Fletcher Distribution Limited, a division of the retail trading arm of Fletcher Building Limited in New Zealand. It is New Zealand's leading and largest supplier of building materials and hardware, employing over 2,500 staff at more than 50 stores across the country. Finance Manager Steve Scott said the outsourced solution had provided an immediate operational cost saving with minimal CAPEX required. "It has created visibility into an area that was previously difficult to review," he said.
Green gains for DEH SA
South Australia’s Department of Environment & Heritage (DEH) has implemented a customised document scanning system that eliminates the need to rekey information in paper records for accounts payable and receivable and allows staff to search through individual records for information and reporting purposes.
Blogwatch
Having trouble keeping up with the blogging world? We present highlights from the information industry's leading commentators.
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