IDM’s Knowledge Management Guide for 2006 is your directory of vendors and service providers. You won’t just find contact numbers and web addresses. You will find descriptions detailing exactly what you need to know as you research solutions to optimise the way that you work.

Avand’s leading Enterprise Content Management Solution, DataWorks, offers organisations superior knowledge management capabilities, helping them to better protect and use the knowledge contained within their myriad of data, image-based files and documents. The software provides a workflow-based solution that supports operational processes to deliver an efficient, standards-compliant platform for the management of all printed and electronic records. An Australian company, Avand actively seeks input
from its clients on the development of new capabilities to be offered within DataWorks. This close association with individual clients and the DataWorks user groups has resulted in a product ideally suited to a range of Australian markets including State and Local Government, finance, health, transport, education and utilities. Established in 1994, Avand offers clients a unique competitive advantage through DataWorks’ seamless integration with other core computer systems and Avand’s own proven expertise in implementing effective, enterprise content management solutions.

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DataBasics provides a range of products that work together to provide a completely integrated, high performance server-based workflow. With a focus on the creative media, government and education as key areas, DataBasics offers tools to effectively manage all types of documents and images as well as workflow processes. Knowledge management is concerned not only with the generation of organisational knowledge, but with transfer and application processes and the organisational workflow to facilitate these processes. Canto Cumulus is scalable from small workgroup through to enterprise environments and manages over 130 file formats such as PDFs, mpegs, jpegs, MS Office documents and RAW camera formats out of the box. Cumulus employs a number of file filters to auto-matically extract any and all metadata contained in the original file. It supports Dublin Core (AGLS), IPTC, EXIF and XMP standards and includes metadata templates for batch processing. It runs on Windows, Macintoshes and Unix operating systems so it can be fully integrated for users in all environments. Based on modular java technology,the application can be highly customised for different work environments and custom-built java applets can be written by system integrators and embedded into the application for greater control of workflow processes and interface modification.

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Recognising the information overload caused by the ever increasing volume of email and documents produced and received by businesses today, FileSphere addresses the limitations of current systems, which are based on hierarchical folder based storage and retrieval. It revolutionizes information management, rather than providing a band-aid solution, such as web-browser access to the same old structure. FileSphere adds context to our files by automatically capturing a documents metadata properties. It allows users to customise and organise their retrieval methods to produce meaningful, targeted results. This significantly reduces traditional lengthy search times based on keywords, and eliminates the need to remember file locations. A fully automated electronic mail and document management solution embedded in the Windows operating system, Microsoft applications, Windows Explorer, OpenOffice and Adobe Acrobat (XMP), FileSphere removes the need to learn a new interface. Capture, classify, retrieve and protect all electronic files with ease. Benefit from secure, unified and centralised storage; automated versioning; and comprehensive auditing of files, in your familiar everyday working environment. FileSphere captures the information of individuals and makes it easily accessible by others, creating shared knowledge that can be utilised by an organisation. FileSpheres capabilities allow the information workplace to evolve and utilise knowledge more effectively.

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Hummingbird is a leading global provider of enterprise software solutions. The company’s enterprise software solutions fall into two principal categories:
1) Enterprise Content Management (ECM) solutions.
2) Network connectivity solutions.
Hummingbird’s ECM solutions enable organisations to manage the lifecycle of enterprise content from creation to disposition, thereby enabling organizations to address critical business needs, such as information management, business continuity, compliance and risk mitigation. The network connectivity solutions provide a comprehensive set of core network technologies that enables the enterprise to connect to any type of legacy system.
Founded in 1984, Hummingbird employs over 1,400 people and serves more than 33,000 customers, including 90% of Fortune 100. Hummingbird solutions are sold directly from 40 offices worldwide and through an Alliance Network of partners and resellers.

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Knowledgeone was designed as a true Knowledge Management (KM) solution Knowledgeone makes it possible for businesses to create, track, manage and distribute knowledge both within and across organizational boundaries. It provides access to its own tables, to the tables of other foreign applications, to the Internet, to your email store and to your imaging and electronic document stores. However, Knowledgeone is also much more than just a single source of knowledge. It was designed as a generic application processing system able to easily assume any ‘personality’, including records management, electronic document management, imaging, workflow, help desk, CRM, asset management, human resources management, complaint management, etc, etc. Knowledgeone is a thin-client solution, utilising the very latest Microsoft .NET architecture. Knowledgeone is the ‘one’ solution that can provide businesses with instant access to all sources of knowledge and provide a single, integrated solution for multiple application needs. Contact Knowledgeone Corporation today for an online demonstration.

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Objective delivers Enterprise Content Management solutions for large, information intensive organisations, enabling them to leverage the value of their unstructured content. Our business solutions underpin knowledge management practices and processes throughout an enterprise while effectively managing an entire range of information assets – electronic documents, physical documents, business processes, email, web content, and more. Trusted by Government and Top 1000 corporations globally, Objective solutions meet international standards, provide regulatory or industrial compliance and deliver security and accountability of information. We’ve spent years working closely with customers delivering ECM solutions to underpin Knowledge Management initiatives. Genesis Energy, Chief Executive, Murray Jackson, said: “Objective provides a single source of knowledge in the business. We selected Objective for its capability for a distributed architecture, which will transform our eight sites into knowledge centres, sharing a smart central repository of information.” At Objective, we not only develop open, world class technology, we work with you to begin, implement and evolve your knowledge management capabilities.

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Livelink for Knowledge Management is a completely integrated, Web-based solution that delivers end-to-end, closed loop management of all of your corporate knowledge assets. Its powerful services include document management, search and retrieval, business process automation and team collaboration—seamlessly integrated into a solution that can be scaled to meet your evolving business requirements. Livelink for Knowledge Management consolidates all of your intellectual capital in a single, secure repository, providing unified access to content dispersed across numerous data stores. Here, you can access, gather, and manage a virtually unlimited number of documents—from files, documents and objects, to ongoing project logs, search queries, discussion items, tasks, workflow maps and more—in an organised, hierarchical structure. Livelink fits into your existing security framework and delivers as many as nine levels of security to prevent unauthorized access. Because it is fully Web-based, Livelink spans multiple locations, allowing authorized users from across the globe to access its full functionality from a single, secure Web browser.
Livelink delivers powerful tools to help you find and access information. Intelligent classifications, prospecting and brokered search capabilities, along with desktop integration and directory services, provide users with sophisticated means of obtaining information.

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TRIM Context 6 is a platform for Enterprise Content Management built on an integrated Electronic Document and Records Management (EDRM) foundation. This foundation supports compliance with industry, legislative, legal, evidential and corporate accountability standards. TRIM Context 6 provides seamless integration with the desktop operating environment, facilitating: Instant access to meaningful information; Improved efficiency and Increased accuracy. Document, E-mail, Process, Records and Web content management is incorporated in a single solution, whilst the SDK supports the integration of other line of business applications. TRIM Context 6 will drive: real business change, informed decision making and compliance/best practice. A Total Solution: TRIM Context 6 provides the total solution for any Enterprise Content Management project. Integration to common desktop authoring applications is provided out-of-the-box, as is integration to common e-mail applications. Finally the powerful SDK enables integration to other line of business and specialist applications. While the solid foundation of Records Management means you can be sure your project is built on a platform that is stable and solid enough to grow with you. Quality and Standards: TRIM Context complies with international legislative and corporate standards, including: US DoD 5015.2-STD, ISO 2788, ISO 15489.1-2002, ISO 15489.2-2002. A Proven Solution: TOWER Software’s functionally rich solutions have been meeting the information management needs of government and corporate enterprises for over 20 years.

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Vignette IDM is a scalable application with modules for high volume document imaging, e-mail and desktop capture, business process workflow and case management, internal report distribution and management, and electronic statement capture and presentment. Vignette IDM has been used to streamline applications such as insurance claims processing, electronic patient records, land titles archiving, license renewals and many more. Vignette IDM facilitates the capture, management, delivery and long-term storage of structured and unstructured information. Vignette IDM supports high volume browser and windows-based interactions for creating, capturing, retaining, and distributing virtually all forms of documents and transactional content including: images, forms, computer-generated reports, statements and invoices, office documents, Web content, e-mails, faxes, rich media and online assets. Vignette IDM is unique in that complete case folders, containing various document types, can be quickly located using a single database query, retrieved quickly from a single repository and displayed in a single universal viewer.