Document Management is the key to Information Lifecycle Management (ILM). Any organisation operating in the current climate, which demands compliance across a range of areas from corporate governance via ICT to tax legislation, must have some form of organised document management in place if it is going to survive.
Understanding the systems that will make your life (and that of your documents) easier and more efficient to manage obviously means reading IDM., the best step along with that is to select the most appropriate third-party to partner with. Using the expertise that exists in our region will make the best use of your resources and provide the kind of timely deliverables that you need.
So, whether you are starting your journey and looking for a partner to get the process on track; or you're looking to change or complement your current document management supplier, IDM's 2007 Document Management Guide is here to help.
ACCESS TECHNOLOGY
www.AccessTechnology.com.au
Contact: Joe Mizzi
Tel: 612 9409 2500
Email: Joe.Mizzi@AccessTechnology.com.au
Main Product: Complete EDM Solution
Access Technology’s primary focus is to provide business process improvement solutions to corporate, Government and SME clients by managing documents and information within their business. There are many business processes that are archaic and inefficient, which rely on paper or unstructured communications to initiate events or tasks. Access Technology works with a variety of product vendors to ensure its solution portfolio represents the best and most cost effective technology. Its own team of highly experienced technical consultants ensures that its solutions are implemented to meet their client’s requirements. It provides business process improvement solutions to Corporate, Government and SME clients including Finance, Construction, Property, Utilities, Government, Health Care, Manufacturing, Aged care, Distribution, Professional agencies, Service Providers. Access achieves this by problem-solving in areas such as Accounts Payable: Invoice processing and “on hold” resolution. Accounts Receivable: proof documents for credit collection. Customer Management: credit applications, contracts and correspondence. Purchasing: request and authorisation. Projects Management: document storage, access and versioning. Distribution: proof of delivery. Claims Processing: claims files, forms recognition. Membership: renewals. Human Resources: employee files, time sheets. Access’ solutions are designed to capture documents with scanners and recognition software, appropriately store the information in a Document Management system and then provide an automated process to move the information quickly and efficiently to the participators, whether they are internal or external. Access is offering IDM readers a free consulting session to review some key areas and to assist in the process of creating an action plan on Document Management and related technologies.
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Alloys International
www.alloysonline.com.au
Contact: Greg Powis
Email: greg@alloys.com.au
Phone: 1300 368 348
Fax: 03 9415 8899
Alloys International is a specialist distributor in the document management/information management market. Established initially as a special project group over 8 years ago within our core IT Distribution model, the Alloys Document Management Division has become a leading supplier of document management technologies throughout the Australian Reseller Market.
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AVAND
www.avand.com.au
Tel: 07 3250 5300
Fax: 07 3250 5399
Email: avand@avand.com.au
Main Product: DataWorks
Avand’s leading Enterprise Content Management Solution, DataWorks, offers organisations superior knowledge management capabilities, helping them to better capture, protect and use the knowledge contained within their myriad of data and image-based files and documents. The software provides a workflow-based solution that supports operational processes to deliver an efficient, standards-compliant platform for the management of all printed and electronic records. An Australian company, Avand actively seeks input from its clients on the development of new capabilities to be offered within DataWorks. Our direct relationship with individual clients and the DataWorks user groups has resulted in a product ideally suited to a range of Australian markets including State and Local Government, finance, health, transport, education, mining and utilities. Established in 1994, Avand offers clients a unique competitive advantage through DataWorks’ seamless integration with other core computer systems and Avand’s own proven expertise in implementing effective, enterprise content management solutions.
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CAPTARIS
www.Captaris.com
Contact: John Pitt, Regional Manager Australia & NZ
Tel: 02 9315 1111
Fax: 02 9315 1200
Email: JohnPitt@captaris.com
Product: Captaris® Alchemy® Document Management
Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Captaris Alchemy gives organisations the power to manage and use all of their fixed content—including images, faxes, email, PDFs, and COLD—throughout the information lifecycle management (ILM) stages. Alchemy’s integrated and scalable set of tools are easy to deploy and even easier to use. Alchemy delivers a complete fixed content management system that can grow with an organization’s information management needs. Compared to other enterprise content management suites, Captaris’ modules provide capture, workflow, document management, archiving, records management, integration, retrieval and distribution at a fraction of the cost. Alchemy systems are installed in over 10,000 organizations in more than 40 countries and our products (Captaris RightFax, Captaris Workflow and Captaris Alchemy Document Management) are used in many industries and are installed in all of the Fortune 100 and many Global 2000 companies.
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CINCOM
www.cincom.com.au
Tel: 02 8875 1400
Fax: 02 9888 9949
Email: hbenton@cincom.com
Main Product: Cincom Eloquence Document Solutions
Eloquence, Cincom’s Document Solution provides powerful and intuitive document composition software to easily create, manage and deliver personalised business documents via multiple channels, including mail, e-mail, web, fax, PDF and wireless. It provides flexible, smart automation and personalisation for all of your documents – simplifying the way you design, deploy and deliver your customer communications.
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CLAROMENTIS AUSTRALIA
www.claromentis.com.au
Tel: 03 9013 1791
Email: sales@claromentis.com.au
Main Product: Claromentis
If you’re reading these vendor summaries, you’re either looking for a Document Management and/or Intranet Solution, or you’re a competitor! With clients such as Mazda, the Australian National University, Pronto Software and Hitwise, Claromentis is fast making its name as the leading Knowledge Management solution for small and large businesses. Try our free online demonstration now!
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DICOM Australia Pty Ltd
www.dicomaustralia.com.au
Tel: +61 2 8916 0200
Email: mailbox_dicau@dicomgroup.com
We turn documents into information!
The most common form of business communications are documents - be it paper, fax, electronic documents, e-mail or SMS. The information contained within these documents is critical to your business and it is essential that this information is easily accessible. Yet, in reality, more than 90% of all business documents are unavailable for use in business transactions or to improve corporate knowledge.
DICOM is a global leader of Information Capture and Communications solutions. DICOM solutions enable Business Process Automation by managing the transformation and exchange of business-critical information among people, applications and devices. DICOM product centres include Kofax, the world’s premiere provider of Information Capture, and Topcall, providing Unified Communication solutions. Through a network of global partners and their own sales and service organizations, DICOM help blue-chip enterprises in more than 60 countries reduce cost, increase efficiencies and minimise risk in their business operations.
DICOM is a provider of mission critical solutions, combining our leading technologies with the experience of our world class people. We are differentiated in the market by our proven track record of successful, blue-chip engagements and specialised consulting and services offerings, spanning post-sales, configuration, integration and implementation.
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DOCSCORP
www.docscorp.com
Tel: +61 2 8270 8500
Fax: +61 2 8569 0925
Email: info@docscorp.com
DocsCorp empowers business users do more with PDF content. Its pdfDocs Solutions Suite
software is the only PDF content management system fully integrated into document management
systems (Hummingbird, Open Text, Interwoven, TRIM and Worldox) to provide PDF creation,
collation, annotation, redaction, PDF form filling, OCR scanning and digital signature capability.
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ELO Digital Office Au/NZ Pty Ltd
www.elodigital.com.au
Tel: +61 2 9986 2050
Fax: +61 2 8221 9583
Email: info@elodigital.com.au
ELO Digital is a leading developer of DMS/ECM solutions. Clients such as Lufthansa, DaimlerChrysler, MAN, Honeywell and Goodyear use ELO.
ELO Digital software is fully scaleable from single user to multi-national corporations. ELO Digital is looking for new integration partners – Australia wide. ELO Digital – A Business Process Solution!
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Ezescan
www.ezescan.com.au
Email: m.kirkby@ezescan.com.au
Phone: 07 3398 7747
Outback Imaging is an Australian-owned company that specialises in the area of Document Capture. The Ezescan software suite enables clients to substantially slash the cost of deploying document processing solutions for unstructured, semi structured and structured (forms based) hard-copy documents.
EzeScan integrates with leading EDRM systems using directory import, API integration, or ODMA. EzeScan works with TWAIN scanners or MFD units to unleash the full power of your scanning hardware.
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FileNet, An IBM Company.
www.FileNet.com
Tel: (02) 8224 9900
FileNet Content Manager enables enterprises to deploy turnkey solutions that handle complex document types using out-of-the-box workflow and process capabilities. Content Manager maintains centralised, secure control over metadata, process and compliance activities while managing highly customised, transactional content — delivered to the right place at the right time.
These capabilities have delivered a significant return on investment for our customers along with a wide range of business benefits such as:
• processing work more than 50% faster while significantly reducing processing cost
• saving 35,000 man-hours every year by drastically reducing the time spent looking for information
• reducing operating costs by more than $1.5 million and adding a significant amount of incremental profit to the bottom line
• delivering a 25% reduction in fixed costs
Content Manager supports concurrent deployment of a wide variety of user interface and interaction models that improve efficiency and decision-making at all levels within an organisation. For more information visit www.FileNet.com
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HPA
www.hpa.com.au
Tel: 1800 050 472
As Australia’s leading outsourced business services provider, HPA now brings you DocBanq On-Demand: a robust Electronic Document & Records Management System (EDRMS). DocBanq facilitates statutory compliance and business efficiency in a service-based environment.
DocBanq On-Demand is a secure, flexible and user-friendly system that can be fully integrated with HPA’s wide range of outsourced business services.
Call today for a demonstration of the power that the combination of HPA and DocBanq can bring to your business.
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IBIS
www.ibis.net.au
Tel: 07 3256 8711
Fax: 07 3256 8918
Email: info@ibis.net.au
Main Product: Business Services and Training
IBIS specialises in eDRMS business design and preparation (including BCS, thesaurus and disposal schedule development), business process and workflow design and project and change management. It also handles strategy and policy development, testing and implementation, compliance and performance auditing, taxonomy management and records retention software distribution and training in Queensland and the NT.
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InfoVision Technology Pty Ltd
www.infoxpert.com.au
Tel: 03 9755 6200
Fax: 03 9755 6900
Email: sales@infoxpert.com.au
Main Product: infoXpert eDRMS
infoXpert is the Enterprise Document Management, Content Management and Records Management solution from InfoVision Technology. It includes Workflow, Document Collaboration, Portal Management, Document Imaging, Scanning, Electronic Forms and Web Services API in one integrated suite. The web browser .NET architecture provides ultimate mobility for working with documents across any location.
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INTERWOVEN
www.interwoven.com
Tel: 02 9922 9700
Fax: 02 2 9929 5922
Email: info@interwoven.com
Main Product: WorkSite
Interwoven is a global leader in content management solutions. Interwoven’s software and services enable organisations to effectively leverage content to drive business growth by improving the customer experience, increasing collaboration, and streamlining business processes in dynamic environments.
Interwoven WorkSite is a collaborative document management platform that was built from the ground up using Microsoft technologies COM, ASP, .NET enabling you to fully leverage existing investments in Microsoft-based applications and technologies. WorkSite enables professionals and organisations to manage the complete lifecycle of their work product. Acting as the central hub of information collaboration, WorkSite, increases productivity and customer response while providing to the organisation the ability to mitigate potential risk. This then:
• Increases efficiency by managing all content within an easy to peruse context;
• Provides a solution for capturing the greatest amount of organisational information including e-mails in a single shareable repository;
• Delivers a way to streamline work practices by delivering an end-to-end way to manage the complete content lifecycle.
Interwoven’s unique approach combines user-friendly simplicity with robust IT performance and scalability to unlock the value of content. Today, nearly 3,800 enterprise and professional services organisations worldwide have chosen Interwoven. To learn more about Interwoven, please visit www.interwoven.com
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THE ADWEB AGENCY & INTRANET DASHBOARD
www.intranetdashboard.com
Tel: 1300 661 013
Fax: 03 9819 6533
Email: sales@intranetdashboard.com
Main Product: Intranet DASHBOARD
Intranet DASHBOARD is a complete knowledge management solution. It creates a centralized hub from which to build, manage and deploy a multi-level intranet, portal or extranet instantly.
A comprehensive suite of over 40 clever tools and applications facilitates enhanced communication and collaboration, business processes, document management and content publishing.
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IRON MOUNTAIN
www.ironmtn.com.au
Tel: 1800 476 668
Email: info@ironmtn.com.au
With more than 50 years of experience, Iron Mountain continues to be the leading provider of records management and data protection services for companies around the world. Use our global network to archive, back up, and access your hard copy and electronic records in a secure, cost-effective environment.
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KNOWLEDGE PARTNERS
www.knowledgepartners.com.au
Tel: 1300 721 095
Fax: 02 9211 4611
Email: sales@knowledgepartners.com.au
Recognised as one of Australia’s leading ECM delivery organisations, Knowledge Partners’ practice covers a wide spectrum of services relating to the selection, planning, design, implementation, training and support of advanced ECM solutio ns. Our experienced and highly skilled team guarantees the delivery of a solution perfectly suited to your organisations needs.
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KNOWLEDGEONE CORPORATION
www.knowledgeonecorp.com
Tel: 61-2-8913-9300
Fax: 61-2-9954-6322
Email: sales@knowledgeonecorp.com
Product: Knowledgeone K1
Description of Product/Service: Knowledgeone (K1) is a complete knowledge management system built on the .NET platform. It has been designed as a multi-lingual, generic application solution able to run multiple business applications concurrently. ‘Out-of-the-box’ solutions include EDRMS, Asset management, HR management, Help Desk, Imaging and Workflow. Optional add-ons for K1 are GEM (fully automatic, server-centric, rules-driven email management and archiving), RecCapture (fully automatic, server-centric, rules-driven electronic document management) and Tacit, a complete tacit knowledge management system. The user client is ‘thin-client’ and K1 comes with all the tools required for the customer to modify the application and integrate to any other application.
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Kodak Graphic Communications Group
www.kodak.com/go/scanners
Tel: +61 2 9870 4299
Contact: Francis Yanga
From the world’s fastest scanners and integrated imaging products to service and support, KODAK Document Imaging creates solutions that meet real-world customer demands. Today, we are meeting the need for high-speed colour output, plus integrated imaging technologies that convert digital files to film... and back. Our mission is to make it easier for customers to manage their documents for less cost -- with greater efficiency, and with guaranteed access to images -- by delivering innovative, customer-focused, and operational best-in-class products and services. KODAK Document Imaging has redefined document scanning with a host of built-in innovations applied throughout the imaging chain. We call it Perfect Page Scanning. It is a perfect example of how we apply Kodak’s imaging resources and experience to a whole new application, leading the industry in innovative solutions for digital document preservation. With one of the largest, most experienced service organizations in the industry, our products are rivalled only by our award-winning service and support. Around the world, our customers and business partners depend on KODAK Service & Support to protect their document management solutions and keep their equipment operating at peak performance.
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LASERFICHE
Phone: (800) 985 8533
Fax: (562) 988 1886
Email: info@laserfiche.com
A resource for over 22,000 organizations since 1987, Laserfiche® creates simple and elegant document management solutions that help organizations run smarter. Dedication to customer-driven innovation has built a suite of products and services that address organization-wide business problems from executive, records management, information technology and end-user perspectives. Laserfiche manages mission-critical information in local, state and federal agencies; financial services firms; healthcare organizations; educational institutions; and other public- and private-sector organizations around the world.
Laserfiche document and records management solutions provide instant information access, secure Web distribution, and comprehensive security. The DoD-5015.2-certified Laserfiche Records Management Edition™ provides total records lifecycle management from creation to final disposition. Workflow and distributed capture solutions simplify information sharing between corporate and branch offices. Designed for rapid deployment, Laserfiche easily scales organization-wide and integrates seamlessly with existing infrastructure and primary business applications, such as PeopleSoft™, SunGard HTE and ESRI® GIS.
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MERIDIO
www.meridio.com
Tel: +61 2 8448 2011
Fax: +61 2 8448 2010
Email: m.halliwell@meridio.com
Main Product: Meridio 4.4
Meridio is a .NET EDRM software suite exclusively for Microsoft platforms. It transparently integrates with, and extends the functionality of, Microsoft Office, enabling implementation of state-of-the-art EDRM with minimal additional infrastructure costs and training. XML Web Services enables Meridio to be easily integrated with other technology platforms and business applications.
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NETCAT
www.netcat.biz
Tel: +61 2 9922 3499
Fax: +61 2 8920 9288
Email: sales@netcat.biz
Getting the best out of your document management solution demands more that the best DM system – it demands the best web content management so your users can work seamlessly. Web content authors do not think like records managers, but demand purpose built, feature rich and intuitive enterprise-scale publishing solutions. Basic CMS add-ons to DM products simply won’t cut it. Netcat specialises in web content management and is user, rather than document-centric. Our philosophy is to be the best WCM and integrate with the best DM companies. No DM system’s WCM solution matches Netcat’s usability, scalability or breadth of functionality at an affordable price. We recommend you purchase the DM system that best suits your needs together with Netcat WCM.
Netcat Bridge fully integrates your DM system with Netcat WCM. With Netcat integration means:
• Information created in Netcat WCM can be placed in the DM system
• An intuitive interface where an easy to use explorer-style view of info in the DM, WCM and file systems is available to non-technical users
• Security is managed by the DM system and adopted by the WCM
• A single log-on across network, DM and WCM systems
• A single taxonomy with the DM metadata set extended for the web
• Delivery of a federated search across the DM, WCM & File systems
Netcat is the easy-to-use front-end into your Document Management System.
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NUANCE
http://australia.nuance.com
Ph: +61 2 9929 0377
Fax: +61 2 9929 0815
E-mail: derek.austin@nuance.com
Through unrivalled features, accuracy and performance, ScanSoft Imaging Solutions from Nuance eliminate barriers to productivity by enabling people and organisations to automate a range of document processes - increasing productivity, saving time and reducing costs. With products for enterprises, small-to-medium-sized businesses and home offices, Nuance’s range of ScanSoft Imaging Solutions includes OmniPage, PaperPort and PDF Converter Professional.
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OBJECTIVE CORPORATION
www.objective.com
Tel: 1 800 065 640
Fax: +61 2 8448 2010
Main Product: Objective 7
Description: Objective delivers Enterprise Content Management (ECM) solutions for, information intensive organisations, enabling them to leverage the value of their unstructured content.
By effectively managing the entire range of an organisation’s information assets – electronic documents, physical documents, business processes, email, web content, and more, Objective enables organisations to re-use corporate memory and make effective decisions based on complete information.
NZ Pharmaceutical Management Agency, Manager – Analysis and Assessment, Matthew Brougham, said: “Objective underpins key document management functions of indexing, search and storage. These functions are critical to our business, as is information-sharing and access, and the ability to improve knowledge management.” Trusted by Government agencies and Top 1000 corporations globally, Objective solutions meet international standards, provide regulatory or industrial compliance and deliver security and accountability of information.
Objective Corporation has the largest team of dedicated ECM consultants in the Asia Pacific region which means customers have direct access to the same people and experience who have supplied ECM solutions to companies around the globe. To discover how Objective’s market-leading ECM solution assisted the ACT Government, Scottish Executive, and ResMed with their information management strategy, call 1 800 065 640 or visit our web site at www.objective.com.
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OPEN TEXT
www.opentext.com
Document Management
Capture, organize, manage and route electronic documents
Livelink ECM – Document Management is a document management solution that provides full lifecycle management for any type of electronic document. Document Management provides a single, authoritative repository for storing and organizing electronic documents.
Your foundational investment in Document Management will allow you to:
• Implement good corporate governance practices and reduce the risk of non-compliance
• Improve employee productivity through faster and easier information retrieval
• Increase return on investment (ROI) through accelerated productivity and low cost of deployment
and ownership
• Leverage other technology investments by scaling Document Management to grow with your needs
• Reduce corporate risk through good governance practices
• Increase ROI through low cost of deployment and ownership
• Improve personal productivity and corporate agility
• Extract the value in your electronic document assets
• Leverage technology investments
Open Text™ is the world’s largest independent provider of Enterprise Content Management software. The Company’s solutions manage information for all types of business, compliance and industry requirements in the world’s largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com. .
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READSOFT
www.readsoft.com.au
Tel: +61 (0)2 9929 0676
Fax: +61 (0)2 9929 0512
Email: info-au@readsoft.com
Main Product: ReadSoft DOCUMENTS line
ReadSoft has created Document Automation software that increases business efficiencies. Using advanced scanning, ICR, automatic classification and close integration with business systems, ReadSoft DOCUMENTS helps minimise manual labour, improve quality and reduce the processing time of documents. ReadSoft was founded in 1991 and has been the pioneer of the market ever since. With subsidiaries in 12 countries and partners in an additional 70, ReadSoft has the most extensive support network in the business. Some 4500 customers use our software in different lines of business – telecommunications, finance, mail order, insurance, market research, aviation, banks and many more. Some of them have been able to cut down on their document processing costs by as much as 50%.
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RICOH AUSTRALIA
www.ricoh.com.au
Email: contactus@ricoh.com.au
Phone: 1800 646 679
Fax: 02 8977 1100
Main Product: Document and print management
Ricoh offers a variety of document management solutions that improve the flow of information, helping companies to create, share and think as one. As the biggest reseller of Laserfiche in Australia, Ricoh offers a modular suite of capture, distribution, process management and integration tools designed to mould around existing work practices.
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TOSHIBA (AUSTRALIA) PTY LTD
www.eid.toshiba.com.au
Contact: Mark Neale
Tel: (02) 9900 1289
Email: solutions@toshiba-tap.com
Toshiba’s Electronic Imaging Division is a leading Multi-Function Device (MFD) technology and software solution provider. With all the office functionality synchronized into one technology, the e-STUDIO series performs all your copy, print, fax, scan and email requirements with ease. With a full range of monochrome and business colour options, we are confident we have the diversity of technology to suit businesses of all shapes, sizes and demands. Toshiba is also leading the way in terms of providing Document Storage Devices (DSD). With RE-FIND, you can access stored information regardless of file format, via any web browser. That gives you total control of your IP anytime, anywhere.
Toshiba’s MFD technology is renowned for superior reliability and support, backed by dedicated service teams with excellent response times. We pride ourselves on delivering exemplary support and service, to ensure that your productivity is always where you want it to be.
For helpful advice on your next office automation solution contact us directly on 9900 1289 or visit our website at www.eid.toshiba.com.au
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TOWER Software
www.towersoft.com/ap
Phone: +61 (02) 6245 2100
Fax: +61 (02) 6245 2111
E-Mail: info@towersoft.com.au
Main Product: TRIM Context 6
TOWER Software, the world’s leading enterprise content management (ECM) provider to government and regulated industries, has been delivering award-winning electronic document and records management (EDRM) solutions for over 21 years. By relying on its proven domain expertise, strong strategic partnerships, and powerful solutions, TOWER Software enables organisations to improve the accuracy of information on which business decisions are made; maximise efficiency by finding business critical information more quickly and easily; and achieve and maintaining standards compliance across industries, resulting in sustained competitive advantage.
TOWER Software’s TRIM Context 6 is an integrated suite of ECM solutions capable of managing and securing the full range of corporate information assets. In a single suite of applications, TRIM Context incorporates: document management, E-mail management, web content management, collaboration, process management and records management. The zero footprint web interface, ice, enables rapid enterprise deployment to support information capture, sharing and reuse across the organization whilst supporting organisational compliance to regulations. TRIM Context is the most widely implemented and utilised ERDM product within Australian Federal and State Governments.
Today, TOWER Software serves over 1100 customers in 32 countries worldwide. TOWER Software’s unique, integrated approach and ability to handle multiple object types provides customers with the efficiency and accuracy they have come to expect in a complete ERDM solution.
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TRACKFILE
www.trackfile.com.au
Tel: 02 9948 8347
Email: info@trackfile.com.au
Main Product: Trackfile
Trackfile provides an affordable solution to your document management needs. It is inherently simple to deploy with minimal staff training so it is possible to be up and running within a few days. Don’t be fooled by Trackfile’s ease of use - it is a robust, platform independent, scalable solution providing all the features you need including document access security, auditing, archiving and email integration. Deploying Trackfile won’t break the bank and by choosing our rental option you can avoid those capital expenditure headaches without being tied into a long term contract.
John Duckett of DLA Phillips Fox says: “Trackfile is a solution that could be described as much more than just a document management system. Besides being a major productivity tool Trackfile has been integrated with a number of other systems at Phillips Fox, including the firm’s client extranet, Internet, intranet and workflow systems. It allows secure delivery of documents to internal and external clients in a variety of ways. DLA Phillips Fox is a fully integrated trans-national law firm with offices throughout Australia, New Zealand and Vietnam.
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WILKINSON
www.wilkinson.com.au
Tel: +61 3 9818 1301
Fax: +61 3 9819 4160
Email: andrea@wilkinson.com.au
WilComm electronic forms software automatically converts raw ERP output into professional-looking forms; intelligently distributes these forms by print, fax or email without manual intervention; and files or archives them electronically for quick and easy retrieval. WilComm supports most common operating environments, printers, fax systems, email applications and ERP software.
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