Hornby Transport Services, a specialist carrier in the Transport & Logistics industry, has announced its collaboration with Smartcat Digital and ELO Digital Office. Hornby Transport implemented ELO Document Management Software platform late 2014 and has taken its Quality control and Compliance standards to the next level with Best Practise management of vital process records.

Hornby Transport had been looking for an electronic Document Management Solution for some time before deciding on Smartcat Digital/ELO. Headquartered in Wollongong, on the South coast of New South Wales, Hornby is a 30 year old company has substantial contracts with major blue chip clients in the industrial sector. These include organisations such as BlueScope, Incitec Pivot and OneSteel, in addition to running services in partnership with major national transport companies.

“The company was faced with storing a large quantity of paper documents – in fact we had been utilising 20ft containers for this purpose for several years – and time had come to extend our storage facility. With a fleet of some 40 odd prime movers the number of shipments per vehicle led to a vast quantity of manifest documentation” says Graeme Walker, Compliance Manager at Hornby Transport.

“Adding to all of this paper documentation, we had a large quantity of hard copy maintenance and driver records which we are required to keep and have available instantly should a statutory body request, as well as industry audits by our Transport & Logistics safety associations.

“Hornby had looked at other DMS, but the knowledge of the provider regarding the product they were selling was less than we expected. Smartcat Digital/ELO on the other hand were supremely knowledgeable about their product and able to show Hornby how we could save time and space for the company, too” Graeme commented.

Managing Director of Smartcat Digital Matthew Catt notes, “The fact that we were happy to supply information and advice that would greatly improve accuracy using barcodes and standardised company forms at a very early stage of developing a solution was highly regarded by the Hornby project team. From the initial briefing to functional demonstration of ELO’s impressive capabilities, it was an easy decision for Hornby Transport to select Smartcat Digital and ELO as the best choice for their Compliance Documents solution that would be able to grow with their company.”

Within two weeks, Smartcat Digital/ELO were able to provide a business process analysis which included the design and implementation of the system to meet our needs as well as full implementation with key documents and training. Not just standard user training, but valuable knowledge transfer allowing the Hornby Transport Compliance team to design and add further documents and workflows to their system as and when needed.

“The Implementation occurred as and when scheduled. As soon as handover was completed, Hornby were able to commence using the solution immediately” states Rainer Krause, ELO Managing Director for the Asia Pacific region. “Whilst it has only been weeks since implementation, it has proven to be robust and easy to use. Hornby have added a further Compliance documents to their system in-house, thanks to our thorough on-site training program”.